Frequently Asked Questions (FAQs)

General Information

Jaazi International LLC is a United States-based e-commerce company offering a wide range of high-quality products across multiple categories, including fashion, jewelry, home goods, beauty, and more. We operate globally and are home to brands like Eloy Royal, Posh Lana, and Carat & Class.

Our headquarters is in Montana, USA, but we serve customers worldwide through our online platform.

No, we operate as an online-only business, allowing us to offer a vast selection of products at competitive prices.

Ordering & Payments

Simply browse our website, add items to your cart, and proceed to checkout. You will receive a confirmation email once your order is placed.

We accept major credit/debit cards, PayPal, Shop Pay, Google Pay, and Apple Pay.

Order modifications or cancellations allowed within 24 hrs of placement

Shipping & Delivery

We offer worldwide shipping with no additional charges

Shipping times depend on the destination and selected shipping method:

  • USA: 5-10 business days
  • International: 5-10 business days

Order modifications or cancellations allowed within 24 hrs of placement

Returns & Refunds

We accept returns within 7 days of delivery if the product is unused, in original packaging, and meets our return guidelines.

Contact our support team via chat on our website or email us at info@jaaziintl.com with your order details for return assistance.

A: Refunds are processed within 15-20 business days after receiving the returned product.

Product & Warranty

Yes! Our Eloy Royal and Carat & Class collection features certified gold and diamond jewelry, ensuring authenticity and quality.

Some products, especially jewelry and electronics, come with manufacturer warranties. Check product descriptions or contact us for details.

Customer Support

You can reach us via chat on our website or email us at info@jaaziintl.com . Our team is available Monday–Friday, 9 AM – 6 PM (EST).

Yes! We frequently run promotions and offer discount codes. Sign up for our newsletter to stay updated.

Any other questions?